Personalisation Guide & FAQ

How personalisation works

Choose your bracelet. Each product page shows how many names or characters it holds.
Pick your options where the design has them, like finish, cord or rope colour, length or number of names.
Enter your names or message exactly as you want them to appear, with capital letters and spelling as you'd like them.
Double-check before checkout. Your personalisation is shown in your bag. Because each piece is made to order, we make it exactly as entered.

Names and character limits

The Script Name Bracelet: 2 or 3 names, up to 12 characters each
The Bold Name Curb Chain: 1, 2 or 3 names, up to 12 characters each
The Family Infinity Cord: 1 to 6 names, up to 12 characters each
The Legacy Leather: 1 to 8 names (one per bead), up to 12 characters each
The Together Link: 2 names (one per link), up to 12 characters each
The Woven Story Bracelet: 2 names, up to 12 characters each
The Signature Bar Cord: a name, date or short message, up to 24 characters
The Words to Live By Bar: a name, mantra or short quote, up to 24 characters
The Little Charm Braid: 1 short name or initials (short works best on the small bead)

If your personalisation includes accents, numbers or symbols, please contact us before ordering so we can check it for you.

Frequently asked questions

What are the bracelets made of?

Every product page lists the materials for that design, for example 18K gold-plated 304L stainless steel on The Script Name Bracelet, and braided black leather with stainless steel beads on The Legacy Leather. Where a detail isn't confirmed yet, the product page says so. If it matters to you, please contact us before ordering.

What size are they? Are they adjustable?

The Legacy Leather comes in 17.5 cm, 18.5 cm or 21.5 cm. The Woven Story Bracelet adjusts to fit 16 to 25 cm wrists, The Together Link has an adjustable knotted cord and The Little Charm Braid has a sliding knot. For the other designs, chain and cord lengths aren't confirmed yet, so please contact us before ordering if you need a specific size.

How long does it take to make and deliver?

Every piece is made to order, so it's made first and then shipped. We haven't confirmed standard production and delivery times yet, and we won't give an estimate until we can stand behind it. The Words to Live By Bar takes a bit longer: please allow 5 to 16 business days for delivery. If you need your order by a certain date, contact us before you order. See our Shipping page for details.

How much is delivery?

In South Africa, Standard delivery is R100 and free on orders of R770 or more. Express is R150. International delivery is a flat R310 to the countries listed on our Shipping page. The final cost is always shown at checkout before you pay.

Can I change my personalisation after ordering?

Can I return a personalised piece?

Because each piece is made to your specifications, we can't accept returns for change of mind. If your piece arrives faulty, damaged or not as ordered, we'll sort it out. See our Refund policy.

How do I care for my bracelet?

Keep it dry, put perfume and lotion on before your jewellery, and store it on its own to avoid scratches. Each product page has care tips for that material.