Shipping

Every Taliah & Co bracelet is personalised and made to order, so your order is made first and then shipped.

What delivery costs

South Africa, Standard: R100, or free when your order is R770 or more.
South Africa, Express: R150.
International: a flat R310 per order to the United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore and the United States.

The final cost for your order is always shown at checkout before you pay. International prices don't include import duties, customs fees or taxes charged by the destination country.

Production and delivery times

We haven't confirmed a standard production time, delivery times or courier yet, and we won't give an estimate until we can stand behind it. The Words to Live By Bar takes a bit longer: please allow 5 to 16 business days for delivery. If you need your order by a particular date, please contact us before you order and we'll tell you whether we can meet it. A date is only agreed once we confirm it to you in writing.

Order updates

We'll email you when your order has shipped, with tracking details if they're available for your delivery.

Late, lost or damaged orders

If your order hasn't arrived when expected, or arrives damaged, please contact us with your order number (and a photo for damage) and we'll help sort it out. See our Shipping policy and Refund policy for the full details.